Which of the Following Statements About Telephoning to Make Sales

question 79

Multiple Choice

Which of the following statements about telephoning to make sales appointments is true?

• A) The telephone is most often used to make an initial appointment.
• B) Booking an appointment by phone is advantageous because the prospect's nonverbal reactions to the salesperson can be observed and assessed.
• C) Trying to make an appointment by phone is a waste of a salesperson's time.
• D) The goal of a telephone call is to sell a product.
• E) It is more acceptable to go to the prospect's office to make the first appointment.

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Definitions:

Therapist

A healthcare professional trained to treat emotional, mental health, or behavioral problems through various therapeutic techniques.

Cathexis

The attachment of libido to thoughts, objects, or parts of the body.

Conscious Part

The aspect of the mind that is aware of one's self, environment, and thoughts, enabling deliberate actions and responses.

Navigates

The process of determining the path or direction to a particular destination; also refers to how one moves through or deals with a complex system or environment.