Which of the Following Statements About Body Language Is True

question 75

Multiple Choice

Which of the following statements about body language is true?

• A) One's voice characteristics carry more of the message than body language in face-to-face communication.
• B) Customers may look away from the salesperson while they actively consider information in the sales presentation.
• C) Hand gestures have the same meanings in all cultures.
• D) A person rocking from side-to-side is conveying a positive outlook.
• E) Broad, vigorous arm gestures indicate a lack of interest in the verbal portion of the communication process.

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Definitions:

Product Life Cycle

The stages a product goes through from introduction to growth, maturity, and finally decline in the market.

Harvesting Strategy

A business approach focused on extracting maximum profit from a product, market segment, or business unit with no intention of long-term investment.

Decline Stage

A phase in the product lifecycle characterized by a decrease in sales and profits, often leading to the eventual withdrawal of the product from the market.

Product Category

A group of products that are closely related either because they function in a similar manner, are sold to the same customer groups, are marketed through the same types of outlets, or fall within given price ranges.