Which of the Following Statements Describes a Problem the Speaking-Listening

question 98

Multiple Choice

Which of the following statements describes a problem the speaking-listening differential may cause?

• A) The quality of the salesperson's handshake becomes more important.
• B) The customer may accuse the salesperson of backdoor selling.
• C) The buying center will have multiple gatekeepers.
• D) Salespeople often become lazy listeners.
• E) Salespeople will have trouble making appointments with prospects.

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Definitions:

Behavioral Interpretations

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A term referring to someone who has endured the act of rape and is living through the aftermath of that trauma.