As Betty Progresses Through Her Sales Presentation,she Notices That the Customer

question 7

Multiple Choice

As Betty progresses through her sales presentation,she notices that the customer begins to blink his eyes rapidly,almost once per second.Betty:

• A) becomes excited since that is a sign of interest by the customer.
• B) becomes concerned because that is a sign the customer is stressed.
• C) becomes excited because it indicates the customer is ready to close the deal.
• D) becomes concerned because it indicates the customer is bored.
• E) all of the above.

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Definitions:

Recruitment

A set of activities designed to attract a talented pool of job applicants.

Quality Workforce

A workforce characterized by highly skilled and competent individuals who contribute to the success and competitiveness of an organization.

Discrimination

The active denial of full benefits of organizational membership to members of certain groups.

Job Relevant

Pertaining to or directly related to the requirements or responsibilities of a specific job.