Which of the Following Statements About Organizing Knowledge of Sales

question 103

Multiple Choice

Which of the following statements about organizing knowledge of sales situations and customers into categories is true?

• A) Product knowledge is more important than knowledge of sales situations.
• B) Categorizing sales situation and customers is often done on an arbitrary basis.
• C) The benefits of organizing knowledge into categories are limited to the group of salespeople developing these categories.
• D) Most salespeople find that three categories are sufficient to classify their customers.
• E) By developing categories, salespeople free up mental capacity to think more creatively.

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Definitions:

Stock Market Crash

A rapid and severe downturn in stock prices across a significant cross-section of a stock market, resulting in a significant loss of paper wealth.

Great Depression

A severe worldwide economic downturn that took place mostly during the 1930s, starting in the United States following the stock market crash of 1929 and leading to widespread unemployment, severe deflation, and significant declines in economic output.

Herbert Hoover

The 31st President of the United States, serving from 1929 to 1933, best known for his leadership during the early years of the Great Depression.

Division Of Labor

The provision of specialized jobs.