Active Listening Is as Important When Conversing Over the Phone

question 77

True/False

Active listening is as important when conversing over the phone as when conversing in person.

---

Definitions:

Human Resources Information Systems

Integrated systems used to gather, store, and analyze information regarding an organization’s human resources.

Career Paths

Lines of advancement in an occupational field within an organization.

Job Requirements

The specific qualifications, skills, and experiences required to be eligible for a particular job position.

Public Employment Agencies

Government-run organizations that help match job seekers with employers, often providing additional resources like career counseling and training programs.