The Phrase Customer-Centric Means Making the Customer the Center of Everything

question 97

True/False

The phrase customer-centric means making the customer the center of everything the salesperson does.

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Definitions:

Reinforcement-Centered View

A perspective in psychology that emphasizes learning behaviors through the rewards and punishments received as consequences of those behaviors.

Existential Perspective

A philosophical approach that emphasizes individual freedom and choice as the fundamental components of human existence.

Instinct-Based Perspective

A viewpoint emphasizing the role of innate, biological drives in guiding behavior and decisions.

Evolutionary Perspective

An approach that examines human thoughts, feelings, and behaviors through the lens of natural selection and survival advantage.