When LeAnn Called on a Long-Time Customer,she Realized That the Man

question 81

Multiple Choice

When LeAnn called on a long-time customer,she realized that the man was upset and took the time to listen to his problem.She was able to sympathize with the customer's recent loss of a pet by using her:

• A) emotional intelligence.
• B) adaptive learning.
• C) environmental awareness.
• D) generative learning.
• E) behavioral intelligence.

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Definitions:

Incremental Cost

The additional cost associated with producing one more unit of output, useful for decision-making on production levels.

Opportunity Cost

The evasion of possible gains from diverse options by firmly deciding on one.

Alternative Foregone

The next best choice available to someone who has made a decision, also known as the opportunity cost.

Opportunity Costs

The financial downside to eschewing the next top alternative in the spectrum of choices.