Disney Tries to Create a Magical Experience for Guests Visiting

question 72

Multiple Choice

Disney tries to create a magical experience for guests visiting its resorts.The company knows that positive emotions can become stored as part of the meaning visitors have for Disney.Disney wants its customers to feel happy when they think of Disney resorts.This indicates that Disney is trying to create _____.

• A) emotional contagion
• B) schema-based affect
• C) cognitive dissonance
• D) non-conscious affect
• E) affective resonance

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Definitions:

Centration

Focusing on one dimension of a situation while ignoring others.

Conservation

A principle in cognitive development referring to the understanding that quantity or mass remains the same regardless of changes in shape or arrangement.

Class Inclusion

A concept in cognitive development where a child understands that some objects or categories of objects can belong to or be a part of another category.

Relatives

Family members or individuals related by blood, marriage, or adoption, often sharing genetic ties and social bonds.