Justin Wants to Buy a New Smartphone

question 45

Multiple Choice

Justin wants to buy a new smartphone.He did a lot of research over the Internet and identified four attributes that he would rate his smartphone options on.He considered low price,sensitivity to touch,low weight,and compatibility with apps,as the attributes.He used a ten-point scale to rate how he thought each of his options would perform or how likely was it that the phones had those attributes.Next,he used a -3 to +3 scale to rate how he felt about these attributes.Finally,he opted for one particular model based on the highest overall attitude score.Which model did Justin implement?

• A) The balance model
• B) The elaboration likelihood model
• C) The behavioral intention model
• D) The changing schema-based affect model
• E) The attitude-toward-the-object model

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Definitions:

Dysfunctional Conflict

Conflict that leads to a decline in communication or performance of a group or organization; often destructive in nature.

Interpersonal Hostilities

Conflicts or antagonistic interactions that occur between individuals.

Interpersonal Difficulties

Challenges faced during interactions with others due to differences in communication styles, personalities, and expectations.

Emotional Conflict

Dissension arising from differences in feelings, emotions, or values among individuals or groups, often impairing interpersonal relationships.