Which Performance Management Technique Initially Involves the Identification of a Large

question 81

Multiple Choice

Which performance management technique initially involves the identification of a large number of critical incidents, followed by the classification of these incidents into performance dimensions, and finally ranking these incidents into levels of performance?

• A)Behaviorally anchored rating scales
• B)Graphic rating scales
• C)Comparative rating scales
• D)Organizational behavior modification
• E)Competency models

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Definitions:

Accounts Receivable

The amounts owed to a business by its customers for goods or services delivered on credit.

Budgeted Sales

The projected amount of sales revenue a company expects to earn over a specific period, based on historical data, market analysis, and estimated growth rates.

Cash Collected

The total amount of cash received by a business during a specific period, including revenues and other income streams.

Credit Sales

transactions where goods or services are sold to a customer with payment to be received at a later date.