HR and Line Executives' Evaluations of the Effectiveness of HRM

question 22

Multiple Choice

HR and line executives' evaluations of the effectiveness of HRM contributions showed:

• A)higher evaluations on the part of line executives than HR executives across all HRM contributions.
• B)agreement on the contributions toward "core competency."
• C)general agreement on the part of both parties across all HRM contributions.
• D)no differences on "performing the expected job" and "providing useful information."
• E)higher evaluations on the part of HR executives than line executives across all HRM contributions.

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Definitions:

Order Fulfillment Department

A section within an organization responsible for processing customer orders, ensuring they are picked, packed, shipped, and delivered efficiently.

Capacity Analysis

The method of calculating the production capability required by an organization to adapt to the fluctuating needs for its products.

Time-Driven Activity-Based Costing

A method of costing that assigns costs to products based on the estimated time required for activities and the cost of supplying those activities.

Customer Service Department

A division within a company that handles inquiries, complaints, and other interactions with customers to ensure satisfaction and support.