The First Step to a Customer Orientation Is

question 50

Multiple Choice

The first step to a customer orientation is:

• A)identifying the needs of customers.
• B)identifying the HRM function to serve the customer.
• C)developing technologies that serve customers.
• D)creating strategies that serve customers.
• E)identifying customers.

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Definitions:

Stories

Narratives of real or imagined events, meant to entertain, teach, preserve culture, or instill morals, often structured with a beginning, middle, and end.

Rorschach Inkblot Technique

An assessment tool where individuals' interpretations of inkblot images are analyzed to understand their psychological state.

Interpretations

The action of explaining the meaning of something; the way in which data, actions, or events are perceived and understood.

Therapist's Expectations

The assumptions and hopes a therapist holds regarding the outcomes and progress of therapy for their clients.