The First Step to a Customer Orientation Is

question 50

Multiple Choice

The first step to a customer orientation is:

• A)identifying the needs of customers.
• B)identifying the HRM function to serve the customer.
• C)developing technologies that serve customers.
• D)creating strategies that serve customers.
• E)identifying customers.

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Definitions:

Technological Forces

Technological forces are the factors related to technological advancements and innovations that affect the operations, competitiveness, and survival of businesses and industries within the economic environment.

Real-Time Feedback

Instantaneous responses or information provided based on someone's actions or behaviors.

Oral-B Toothbrushes

A brand known for its dental hygiene products, including a wide range of toothbrushes catering to various oral care needs.

Technological and Regulatory

Refers to the area involving the adaptation to and compliance with laws and regulations that are influenced by the evolving technological landscape.