According to the Expectancy/disconfirmation Theory,when Performance Perceptions Are More Positive

question 16

Multiple Choice

According to the expectancy/disconfirmation theory,when performance perceptions are more positive than what was expected,_____ occurs.

• A) positive disconfirmation
• B) negative disconfirmation
• C) dissatisfaction
• D) confirmation
• E) positive expectation

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Definitions:

Negative Relationship

A type of correlation where an increase in one variable is associated with a decrease in another variable.

No Relationship

Outcome of research in which two variables are not related; changes in the first variable are not associated with changes in the second variable.

Negative Linear Relationship

A direct relationship between two variables where an increase in one variable leads to a decrease in another.

Positive Linear Relationship

A relationship between two variables where an increase in one variable is associated with an increase in the other variable, depicted as a straight line.