A Large Retail Organization Previously Divided Work Among Its Four

question 158

Multiple Choice

A large retail organization previously divided work among its four employee benefits staff into distinct specializations.One person answered all questions about superannuation (pension plans) ,another answered all questions about various forms of paid time off (e.g.vacations) ,and so on.These jobs were recently restructured so that each employee benefits person answers all questions for people in a particular geographic area.For example,one staff member is responsible for all employee benefits inquiries from anyone in a particular geographic region.This job restructuring is an example of:

• A)self-leadership
• B)job enrichment
• C)job rotation
• D)scientific management
• E)job specialization

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Definitions:

Worker Performance Ratings

Evaluations that measure the effectiveness and efficiency of an employee's work output and quality.

Worker Fatigue

Physical or mental exhaustion experienced by workers, which can reduce efficiency, productivity, and safety in the workplace.

Allowance Factor

A factor applied in planning and design processes to account for potential deviations from standard or expected conditions, ensuring extra capacity or tolerance.

Time Study

A systematic observation and recording of times it takes to perform a specific task, used for setting standards and improving efficiency.