In Organizational Settings, Empathy

question 32

Multiple Choice

In organizational settings, empathy:

• A)has both a cognitive and emotional component.
• B)improves sensitivity to the external causes of another person's behavior and results.
• C)can reduce the likelihood of fundamental attribution error.
• D)does all of the above.
• E)is only 'A' and 'B'.

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Definitions:

Vague

Lacking clear or precise detail; ambiguous or unclear.

Generalize

The process of applying the findings from a specific sample to a broader population or drawing broad conclusions from specific instances.

Accomplish

To successfully bring about or reach a goal through effort.

Artificial Intelligence (AI)

A scientific field that focuses on creating machines capable of performing activities that require intelligence when they are done by people.