A Supervisor Receives Regular Information About a Sales Employee's Performance

question 11

Essay

A supervisor receives regular information about a sales employee's performance (e.g.sales volume, incomplete paperwork, etc.) and must complete a performance appraisal of the person's work.The supervisor has a complete description of the employee's job but has never worked in the field as a sales representative.Moreover, the supervisor is relatively new to this job and therefore has little experience observing or appraising the performance of salespeople.What attribution error is likely to occur under these conditions and what effect would it have on the performance appraisal results?

Analyze the paradoxical effects of group dynamics on helping behavior.

Understand different motivations for helping behaviors including collectivism, altruism, and egoism.

Identify and describe social norms and principles that influence helping behavior, such as the reciprocity principle and the social responsibility norm.

Recognize the impact of societal organization (individualistic vs. collectivist societies) on the propensity to seek and offer help.

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Definitions:

Potential Output

Represents the highest level of real Gross Domestic Product (GDP) that can be sustained over the long term without increasing the rate of inflation.

Sustainable Output

The level of production that can be maintained over the long term without depleting natural resources or harming the environment.

Unemployment Rate

The fraction of the employment sector that is not employed and is earnestly looking for work.

Nominal Wage

The wage paid to employees in current currency terms, without adjustment for inflation, representing the face value of earnings.