According to the MARS Model of Individual Behavior, Which of the Following

question 12

Multiple Choice

According to the MARS model of individual behavior, which of the following is NOT a role perception problem?

• A)The employee lacks the proper tools to perform the job.
• B)The employee knows two different ways to perform a particular task, but unknowingly chooses the method that the organization does not want its employees to use.
• C)The employee doesn't realize that a particular task is part of his or her job.
• D)The employee places more emphasis on the quantity of work whereas the organization wants more emphasis placed on the quality of work.
• E)The employee believes that the company wants him or her to spend more time with clients, whereas the company really wants client requests processed more quickly.

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Definitions:

Show Attention

The act of focusing or directing one's consciousness or mental effort towards someone or something.

Decoding

The process of interpreting or understanding language, symbols, or data to derive meaning.

Non-verbal Symbols

Means of communication without the use of spoken language, such as gestures, facial expressions, and body language.

Verbal

Relating to words, especially spoken ones, as opposed to non-verbal communication such as gestures or facial expressions.