When a Manager Acts Toward a Customer in a Favorable

question 2

Multiple Choice

When a manager acts toward a customer in a favorable way in the hope that the customer will return for future purchases,this is an example of:

• A) reciprocity.
• B) utilitarianism.
• C) realism.
• D) manipulation.

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Definitions:

Underage

Describes individuals who are below the legal age for certain rights or responsibilities, such as voting or purchasing alcohol.

Adult Activity

Activities considered suitable only for adults, often due to their mature or explicit nature.

Driver's License

An official document permitting a specific individual to operate one or more types of motorized vehicles.

Comparative Negligence

A legal principle that reduces the amount of damages a plaintiff can recover in a negligence-based claim, based upon the degree to which the plaintiff's own negligence contributed to the harm.