A Fertilizer Company with Salespeople in Remote Operations Recently Introduced

question 61

Essay

A fertilizer company with salespeople in remote operations recently introduced e-mail throughout the company. Previously, salespeople received most information through formal communication channels and the annual sales meeting. Many salespeople complained that they were kept in the dark about company activities. Now, with the e-mail system in place, salespeople receive most of their information informally through this network. None of them complain about isolation from company information. Furthermore, senior executives had to intervene recently to stop incorrect rumours that the fertilizer company might be acquired by a larger chemical company. Using your knowledge of organizational grapevines, explain what might have happened in this company when salespeople were connected to an e-mail network.

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Definitions:

Nursing Assistive Personnel

Nursing assistive personnel are trained healthcare workers who support nurses in providing basic patient care under supervision.

Closed Head Injury

A type of traumatic brain injury where the skull remains intact, but the brain is damaged due to a blow to the head or sudden, violent motion.

Septic Shock

A severe condition resulting from an overwhelming immune response to infection leading to dangerously low blood pressure and organ damage.

Chronic Obstructive Pulmonary Disease

A group of lung conditions that cause breathing difficulties, including emphysema and chronic bronchitis.