You Have Recently Been Appointed as Head of the Nine-Person

question 178

Essay

You have recently been appointed as head of the nine-person accounting department in a large oil company.The accounting offices are located on the 6^th and 3^rd floors of head office.The three accounting employees on the 3^rd floor use extra office space in the purchasing department.Two accounting employees were hired a few months before you took over the unit;one was offered a job at the time she submitted her application form (i.e.hired without an interview or careful review).The employees possess the skills and resources (e.g.new computer systems)to perform effectively if they work together as a team.However,you sense that this department lacks the necessary esprit de corps that would help it achieve the highest performance.Describe four distinct strategies you would use to build the accounting department into a more cohesive unit and explain how these strategies would increase cohesiveness.

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Definitions:

Turning Point

Specific event or interaction associated with a positive or negative change in a relationship.

Reciprocal Self-disclosure

A process in which two people share equally personal information with each other, strengthening their relationship.

Graduation

The successful completion of a course of study at an education institution, marked by the receipt of a diploma or degree.

Relationship Talk

Talk about the nature, quality, direction, or definition of a relationship.