ABC CorpSelected Employees from Across the Organization to Find New Ways

question 67

Multiple Choice

ABC Corp.selected employees from across the organization to find new ways to serve customers.The team operated independently of the main organization and experimented with new service delivery approaches.This team is most similar to:

• A)the action research approach to organizational change.
• B)a parallel learning structure.
• C)the appreciative inquiry approach to organizational change.
• D)the process of diffusing organizational change.
• E)the process of creating an urgency to changE.

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Definitions:

Homogeneous Oligopoly

An oligopoly in which firms produce a standardized product.

Homogeneous Oligopolists

Firms within an oligopolistic market selling products that are so similar that they are perfect substitutes for each other.

Pure Monopoly

A market structure where a single supplier provides a unique product or service without any close substitutes, giving it significant control over market prices.

Differentiated Products

Goods or services that are distinguished from similar offerings by unique characteristics, branding, quality, or performance, allowing companies to compete other than on price.