Two Team Members Who Disagree Over Their Work Schedule Approach

question 51

Multiple Choice

Two team members who disagree over their work schedule approach their team leader to help resolve the conflict.Based on your knowledge of third-party conflict resolution,to avoid feelings of unfairness by the team member,the team leader should:

• A)help the employees resolve their own conflict,with the team leader serving as a mediator to help them clarify their differences and common interests in the dispute.
• B)ask the employees to avoid the conflict and move on.
• C)tell each employee to present a solution,then the team leader would randomly choose one of them.
• D)refuse to allow the conflict and ignore both employees.
• E)tell the employees that their personal leave has been cancelled this year because they couldn't agree on such a trivial issuE.

---

Definitions:

Altruistically

Acting with an unselfish concern for the welfare of others.

Entrapped

The condition of being caught or trapped, either physically in a confined space or metaphorically in a situation.

Conversational Distance

The physical space between individuals during a conversation, which can affect communication and social interaction.

Southern Europeans

People originating from the southern part of Europe, which includes countries like Italy, Greece, Spain, and Portugal.