_____ Is the Process of Rejuvenating Lost Relationships with Customers

question 144

Multiple Choice

_____ is the process of rejuvenating lost relationships with customers.

• A)Customer polarization
• B)Customer acquisition
• C)Customer win-back
• D)Customer orientation

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Definitions:

Acquiring New Businesses

The process of a company purchasing or merging with other companies to expand its operations, enter new markets, or gain competitive advantages.

Distribution Alliance

A partnership between companies to allow for the more efficient distribution and availability of products.

Strategic Alliance

A partnership between two or more companies to pursue a set of agreed-upon objectives while remaining independent organizations.

Supplier Alliance

refers to a strategic partnership between a buying firm and its suppliers to improve product quality, reduce costs, and enhance innovation.