Reengineering How a Firm Performs a Business Process

question 42

Multiple Choice

Reengineering how a firm performs a business process:

• A) is a tool for pulling the pieces of strategy-critical processes out of different departments and unifying their performance in a single department or cross-functional work group that is in charge of the whole process and can be held accountable for performing the activity in a cheaper,better,and/or more strategy-supportive fashion.
• B) is the most frequently used tool of total quality management (TQM).
• C) requires that a company have many strategic partnerships and alliances with outsiders.
• D) is typically cheaper and easier than using Six Sigma techniques to achieve the same cost savings.
• E) is usually a company's most important "best practice" for achieving operating excellence.

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Definitions:

Modification

The act of making changes or alterations to something, such as a document or agreement, often to improve it or make it more suitable.

Past Consideration

Refers to something given or an action that has been taken in the past, which cannot legally serve as a consideration for a present contract.

Statute of Limitations

A legal rule setting the maximum time period in which certain actions can be brought to court or certain rights enforced, after which claims are barred regardless of merit.

Undisputed Debt

The amount of money owed that is not contested or challenged by the debtor, accepted as due and payable.