The Objective of Differentiation

question 45

Multiple Choice

The objective of differentiation:

• A) is to offer customers something rivals can't,at least in terms of the level of satisfaction.
• B) is to develop strategies that are different from those of rivals.
• C) is to establish objectives that are measurable and meaningful when it comes to sales growth.
• D) is to offer customers a sustainable competitive advantage.
• E) All of these.

---

Definitions:

Commute Time

The duration it takes for an individual to travel from their home to their place of work or study.

Standard Deviation

A measure of the amount of variation or dispersion of a set of values; a low standard deviation indicates that the values tend to be close to the mean.

Quality Control

A process through which a business seeks to ensure that product quality is maintained or improved with either reduced or zero errors.

Unpopped Kernels

Corn kernels that remain hard and unexpanded after an attempt to pop them, usually due to insufficient heat.