Achieving a Differentiation-Based Competitive Advantage Can Involve

question 46

Multiple Choice

Achieving a differentiation-based competitive advantage can involve:

• A) incorporating product attributes and user features that lower a buyer's overall cost of using the product.
• B) incorporating features that raise the performance a buyer gets from using the product.
• C) incorporating features that enhance buyer satisfaction in non-economic or intangible ways.
• D) delivering value to customers via competencies and competitive capabilities that rivals don't have or can't afford to match.
• E) All of these.

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Definitions:

Baseline Data

Initial information gathered before a project or program begins, used for comparison with data collected during and after implementation to assess progress.

Outcome

The result or effect of an action, situation, or event.

Confidentiality

The ethical principle that mandates not sharing private information about a client without their consent.

Process Evaluation

An assessment technique used to monitor and document the planning, implementation, and utility of a project or intervention, focusing on the "how" and "why" it operates.