Achieving a Differentiation-Based Competitive Advantage Can Involve

question 46

Multiple Choice

Achieving a differentiation-based competitive advantage can involve:

• A) incorporating product attributes and user features that lower a buyer's overall cost of using the product.
• B) incorporating features that raise the performance a buyer gets from using the product.
• C) incorporating features that enhance buyer satisfaction in non-economic or intangible ways.
• D) delivering value to customers via competencies and competitive capabilities that rivals don't have or can't afford to match.
• E) All of these.

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Definitions:

Direct Write-Off Method

A bookkeeping approach where bad debts are immediately expensed against earnings when they are considered irrecoverable.

Uncollectible Receivables

Receivables from sales or loans that the company is unable to collect and therefore considers as a loss.

Liquidation

The winding-up process when a partnership goes out of business.

Dishonored Note

A promissory note that has not been paid at maturity or is in default.