The Three Main Areas in the Value Chain Where Significant

question 97

Multiple Choice

The three main areas in the value chain where significant differences in the costs of competing firms can occur include

• A)age of plants and equipment, number of employees, and advertising costs.
• B)operating-level activities, functional area activities, and line of business activities.
• C)the nature and makeup of their own internal operations, the activities performed by suppliers, and the activities performed by wholesale distribution and retailing allies.
• D)human resource activities (particularly labor costs), vertical integration activities, and strategic partnership activities.
• E)variable cost activities, fixed cost activities, and administrative activities.

---

Definitions:

Intuitive Approach

A method or strategy that is easy to understand and use, often because it feels natural or obvious.

Ethics

The branch of philosophy that deals with questions about morality, including the concepts of right and wrong, justice, virtue, and the good life.

Etiquette

The customary code of polite behavior in society or among members of a particular profession or group.

Negative Messages

Communication that conveys denial, refusal, or bad news in a professional context.