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Compare the Advantages and Disadvantages of the Needs Assessment Methods:questionnaires,interviews,focus

question 9

Essay

Compare the advantages and disadvantages of the needs assessment methods:questionnaires,interviews,focus groups and online technology.Which method would be most effective for call centers;which method(s)would be best for attitudinal and interpersonal issues?


Definitions:

Period Cost

Expenses that are not directly tied to the production process and are expensed in the period they are incurred.

Discretionary Cost

Costs that are not essential for the operation of a home or business and can be adjusted or eliminated depending on financial circumstances.

Condensed Income Statement

A simplified financial statement that summarizes revenues, costs, and expenses to show a company's net income over a specific period.

Discontinuance

The action of stopping the production or sale of a product or service, often as a result of strategic business decisions.

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