Data Gathered from Focus Groups Has the Disadvantage of Potentially

question 14

True/False

Data gathered from focus groups has the disadvantage of potentially threatening to employees and managers may use the information to punish rather than train.

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Definitions:

Future Managers

Individuals who are being prepared or trained to hold managerial positions in the future.

Small Firms

Businesses characterized by a limited number of employees, revenue, or assets, often identified by their flexible operations and personalized customer interactions.

Competitive Today

The state of being able to maintain an edge over rivals in the current market through strategies, practices, and innovations.

Product/Service Quality

The degree to which a product or service meets or exceeds customer expectations in terms of performance, reliability, and satisfaction.