Order Takers

question 59

Multiple Choice

Order takers:

• A) are not necessary if the firm has good order getters.
• B) are the routine contact people in the sales force.
• C) usually don't call on customers.
• D) do not require any specialized training.
• E) All of these alternatives are correct.

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Definitions:

Leadership Effectiveness

The ability of a leader to achieve desired results or outcomes through the direction, influence, and support of followers.

Motivation

The process that initiates, guides, and maintains goal-oriented behaviors; it is what causes us to take action, whether to grab a snack to reduce hunger or enroll in college to earn a degree.

Frances Hesselbein

An American expert on leadership who served as the CEO of the Girl Scouts of the USA and is known for her work in non-profit management and leadership development.

Power

The ability or capacity of an individual or group to influence or control the actions and outcomes within social or organizational contexts.