Services

question 241

Multiple Choice

Services

• A) are intangible.
• B) often have to be produced in the presence of the customer.
• C) are not easy to store.
• D) are perishable.
• E) all of these choices are correct.

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Definitions:

Cycles

Patterns in the data that occur every several years.

Random Variations

Unpredictable fluctuations in data or processes that do not follow a discernible pattern or trend.

Forecasting Techniques

Various quantitative and qualitative methods used to predict future events or trends, such as demand for products or services.

Underlying Stability

The inherent steadiness or lack of variation in a system or process over time.