One Weakness of Telephone Interviews Is That They Do Not

question 159

True/False

One weakness of telephone interviews is that they do not allow an interviewer to probe and really learn what the respondent is thinking.

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Definitions:

Training And Development Program

Structured educational activities designed to enhance the skills, knowledge, and competencies of employees within an organization.

Implement

To put into effect or action a plan, tool, or procedure.

Cognitive Task Analysis

A method that aims to understand tasks that require a lot of cognitive activity from the user, such as decision making, problem-solving, memory, attention and judgement by breaking them down into their component parts.

Mental Processes

Mental processes refer to the internal cognitive operations that occur in the human mind, including perception, memory, thinking, and problem-solving, which influence behavior and learning.