Focus Groups

question 83

Multiple Choice

Focus groups

• A) stimulate discussion among participants.
• B) involve interviewing people in a formal setting.
• C) use close-ended, yes or no questions.
• D) are the same as opinion leaders.
• E) are the same as reference groups.

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Definitions:

Support Departments

Units within an organization providing essential services to profit centers or other departments, but not directly generating revenue.

Janitorial Department Costs

These are expenses related to the cleaning and maintenance of a company’s premises.

Performance Report

A document that compares actual work performance against planned or standard performance.

Support Department

An organizational unit that provides necessary services or support to the production and operational departments but is not directly involved in the primary business activities.