Reengineering How a Firm Performs a Business Process

question 108

Multiple Choice

Reengineering how a firm performs a business process

• A)is a tool for pulling the pieces of strategy-critical processes out of different departments and unifying their performance in a single department or cross-functional work group.
• B)is the most frequently used tool of total quality management (TQM).
• C)requires that a company have many strategic partnerships and alliances with outsiders.
• D)is typically cheaper and easier-to-do than using Six Sigma techniques to achieve the same cost savings.
• E)is usually a company's most important "best practice" for achieving operating excellence.

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Definitions:

TEXTJOIN Function

A function in spreadsheet programs that combines the text from multiple ranges and/or strings, with a delimiter separating each value if desired.

Order Date

The date on which an order was placed or requested by a customer.

Tracing Dependents

A feature in spreadsheet software that allows users to see which cells depend on the value of the currently selected cell.

Formula Error

Occurs when a formula in a software application, like a spreadsheet, is incorrectly written or references invalid data, resulting in incorrect or unexpected outcomes.