Ben, Tom, Ron, and Harry Are Managers Working at Eva

question 14

Multiple Choice

Ben, Tom, Ron, and Harry are managers working at Eva Pure, a bottled water manufacturing company. They each supervise groups of employees who are very different from each other. From a readiness point of view, it can be said that Ben's group is able but unwilling, Tom's unit is both able and willing, Ron's is neither able nor willing, and Harry's is not able but highly willing to take on the responsibilities. Which of the following leadership behaviors should Harry adopt to deal with his group's readiness?

• A) Delegating
• B) Telling
• C) Selling
• D) Participating
• E) Negotiating

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Definitions:

Status Group

A social group that people belong to based on factors like prestige, honor, and lifestyle, rather than solely economic or social class.

Role Cluster

A set of roles that are associated with a particular social status or position in society, typically involving expected behaviors and responsibilities.

Robert Provine

A psychologist and neuroscientist known for his research on laughter, tears, and other human behaviors.

Conversations

The act of exchanging thoughts, information, or ideas through verbal communication between two or more people.