Linda, Samuel, Shirley, and Matt Are Part of the Project

question 89

Multiple Choice

Linda, Samuel, Shirley, and Matt are part of the project team at Ltronix International, a company producing home appliances. They were assigned the task of selecting two out of five new products to be introduced in the next quarter. The team was in conflict over the choice of products to be introduced. Samuel, who is uncomfortable with confrontations, chose to remain neutral by staying away from the arguments. Linda and Shirley had a few arguments, which were finally resolved when Linda gave in to Shirley's demands. Shirley, who is the most experienced among the four, continued to insist on her choice. Matt was equally adamant about his choice. Finally, to resolve the situation, Shirley agreed to one of Matt's choices of products in exchange for his agreeing to one of her choices. Linda used the _____ style to resolve her conflict with Shirley.

• A) competing
• B) compromising
• C) avoiding
• D) accommodating
• E) collaborating

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Definitions:

Managing People

The practice of leading, organizing, and supporting employees in order to achieve organizational goals.

Behavioral Sciences

Academic disciplines, such as psychology and sociology, that study human behavior through observation and analysis.

Organizational Behavior

The study of how people interact within groups, particularly in a workplace setting.

Intangible Resources

non-physical assets such as brand reputation, trademarks, intellectual property, and skills that a company uses to gain a competitive advantage.