Which of the Following Can a Customer Use to Contact

question 3

Multiple Choice

Which of the following can a customer use to contact an organisation?

• A) Telephone
• B) Email
• C) Web access
• D) All of the answers are correct

---

Definitions:

Zone Of Proximal Development

The difference between what a learner can do without help and what they can achieve with guidance and encouragement from a skilled partner.

Neo-Piagetians

Developmentalists who have elaborated on Piaget’s theory, believing that children’s cognitive development is more specific in many respects than Piaget thought and giving more emphasis to how children use memory, attention, and strategies to process information.

Zone Of Proximal Development

A concept in Vygotsky's theory that represents the difference between what a learner can do without help and what they can achieve with guidance and encouragement from a skilled partner.

Scaffolding

An educational technique that involves giving students support at the beginning of a learning process and gradually removing it to promote independent learning.