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Value maximizing managers will undertake quality improvements only where:
Group Decision
A decision-making process where choices or judgments are made collectively by a group rather than by an individual.
Hersey and Blanchard
Creators of the situational leadership model, which proposes that effective leadership varies with the task at hand and involves adjusting behaviors.
Selling
The process of persuading someone to buy a product or service, involving communication and negotiation skills.
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