You Are a Manager of a Small Coal Mining Operation

question 16

Multiple Choice

You are a manager of a small coal mining operation. Your best design is

• A) narrow task assignment to workers and no interest in specialized task
• B) narrow specialization among workers without any task assignment
• C) narrow task assignment and functional specialization among workers
• D) broad allocation of decision rights and empowerment via delegation

---

Definitions:

Rationalisation

A defense mechanism in psychology where controversial behaviors or feelings are justified and explained in a seemingly rational or logical manner to avoid the true explanation.

Repression

A defense mechanism where distressing thoughts, memories, or feelings are unconsciously blocked from conscious awareness.

Reaction Formation

A psychological defense mechanism where an individual behaves in a manner opposite to their actual feelings.

Sublimation

A defense mechanism in psychology where socially unacceptable impulses or idealizations are unconsciously transformed into socially acceptable actions or behavior.