When Eastman Kodak Adopted the Management Annual Performance Plan (MAPP)

question 1

Multiple Choice

When Eastman Kodak adopted the Management Annual Performance Plan (MAPP) in 1987, it replaced part of its employees' salaries with bonuses. This system:

• A) had to fail.
• B) introduced a new reward and performance evaluation system.
• C) is required for all companies with rational managers.
• D) is an inherent part of a corporate culture.

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Definitions:

Intrinsic Rewards

Rewards that are internally motivated, such as personal satisfaction or joy from performing a task.

Pleasure

A feeling of happiness or satisfaction derived from experiencing something enjoyable or satisfying.

Garcia Effect

A phenomenon in which an aversion or distaste for a particular taste or smell is acquired after sickness or nausea is associated with that specific taste or smell.

Conditioned Aversions

A learned aversion to a substance or activity after it has been associated with an unpleasant or harmful stimulus.