Despite Analysts' Predictions That Customers Will Use Websites Primarily to Research

question 26

True/False

Despite analysts' predictions that customers will use websites primarily to research their purchases but will continue to make their purchases in physical stores, statistics on online shopping behaviour contradict this view and instead show a continuing expansion of ecommerce activity.

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Definitions:

Mood Linkage

The phenomenon where individuals within a group share and mirror the emotional states of each other.

Social Facilitation

The tendency for people to perform differently when in the presence of others than when alone, typically performing better on simple or practiced tasks.

Laughing

The involuntary reaction consisting of rhythmical, often audible contractions of the diaphragm and other parts of the respiratory system, frequently a response to humor.

Mood Contagion

The phenomenon where an individual's mood or emotions transfer to those around them.