There Are Many Steps Within a CRM Process

question 19

Multiple Choice

There are many steps within a CRM process. Which of the following is a step in the CRM process?

• A) data capture
• B) data analysis
• C) strategic decision making
• D) implementation
• E) all of the above

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Definitions:

Technology Improvements

The process of making technological aspects of goods, services, or processes better, more efficient, or more effective.

Price of Golf Clubs

The amount of money required to purchase golf clubs, influenced by factors such as brand, material, and market demand.

Membership Fees

Fixed charges that members pay to belong to an organization, club, or service.

Means Test

A method used to determine an individual's eligibility for certain types of financial assistance, based on their income and assets.