Customer Intelligence Involves the Use of CRM Applications to Explore

question 31

True/False

Customer intelligence involves the use of CRM applications to explore the data to identify relevant customer information.

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Definitions:

Navigation Pane

A user interface element that provides a structured and hierarchical view, aiding users in navigating through documents, files, or data.

Advanced Filter/Sort

Features in software that allow users to apply complex criteria for filtering or organizing data more precisely.

HOME Tab

The primary tab in many software applications that provides quick access to commonly used commands and functions.

Complex Criteria

Detailed or multiple conditions that are used for filtering, searching, or sorting data in databases, spreadsheets, or software applications.