Customer Needs and Interests Are Becoming Increasingly Divergent Worldwide, According

question 65

True/False

Customer needs and interests are becoming increasingly divergent worldwide, according to Theodore Levitt.

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Definitions:

Delivery Cycle Time

The total time taken from when a customer places an order to the time the product is delivered to the customer.

Manufacturing Cycle Efficiency

A measure of the efficiency of a manufacturing process, calculated as the ratio of value-added time to the total cycle time.

Delivery Cycle Time

The complete duration from the reception of an order to the delivery of the product to the client.

Queue Time

The period during which materials or parts wait in line to be processed in manufacturing.