A Primary Benefit of the Balanced Scorecard Is That It

question 101

True/False

A primary benefit of the balanced scorecard is that it complements financial indicators with operational measures of customer satisfaction,internal processes,and the innovation and improvement activities of the organization.

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Definitions:

Personal Characteristics

The traits or attributes that define an individual's personality, behavior, and physical appearance.

Instructional Objectives

Clearly defined goals that outline expected outcomes of educational programs or training sessions, guiding learning activities and assessments.

Performance-centred

Focused on improving or optimizing the effectiveness of an individual's or group's work output.

On-the-job Training

Practical training provided to employees at the workplace while they are doing their jobs, allowing them to acquire new skills and competencies.