Management Innovations Such as Total Quality,benchmarking,and Business Process Reengineering Cannot

question 32

Multiple Choice

Management innovations such as total quality,benchmarking,and business process reengineering cannot lead to sustainable competitive advantage because

• A) companies that have implemented these techniques have lost money.
• B) there is no proof that these techniques work.
• C) they cost too much money and effort to implement.
• D) every company is trying to implement them.

---

Definitions:

Stage Fright

Anxiety or fear experienced before or during a public performance or presentation.

Positive Self-talk

The practice of making affirmations or statements to oneself that boost confidence, optimism, and overall mental health.

Webinars

An interactive online seminar or workshop where a presenter shares information with an audience through the internet.

Podcasts

Digital audio programs made available on the internet for downloading to a computer or mobile device, typically available as a series.