A Website Demonstrates _____ If It Offers Multiple Opportunities for the Consumer

question 7

Multiple Choice

A website demonstrates _____ if it offers multiple opportunities for the consumer to act upon,such as links,buttons,or connections to other utilities like social media.

• A) responsiveness
• B) reciprocity
• C) nonverbal information
• D) stickiness

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Definitions:

Touch Labour

Labor directly involved in the manufacturing or assembly of products, as opposed to indirect labor roles such as supervision or management.

Knowledge Workers

Individuals whose primary job involves the creation, manipulation, and management of information.

Downsizing

Planned elimination of jobs

Outsourcing

The practice of hiring external firms to perform tasks, handle operations, or provide services that are either difficult to manage or outside the company's expertise.