Dan Unowsky Assigns His Computer Repairers Four Tasks: Customer Service,replacement

question 16

Multiple Choice

Dan Unowsky assigns his computer repairers four tasks: customer service,replacement of broken parts,clean-up of equipment,and sale of used equipment to customers.If the company provides a 10% commission for all sales made by employees,then:

• A)employees will clearly emphasize the clean-up task.
• B)employees may ignore other tasks when faced with a potential sale.
• C)replacement of broken parts will clearly be favored by employees.
• D)the entire production process will be speeded up by the sales incentive.

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